About this role
The Blackfalds Motor Inn, located at 5201 Highway Avenue, Blackfalds, AB, is seeking a permanent full-time NIght Clerk to join its staff. This position is available to be filled immediately.
Specific duties include:
Register arriving guests and assign rooms
Use the hotel computerized reservation system to maintain inventory of vacancies, reservations and room assignments
Provide guest services and resolve any guest complaints or concerns
Prepare invoices for guests checking-out next day
Answer phone, email or text inquiries
Report any issues with hotel facilities or equipment to the Supervisor
Process payments from guests at the front desk
Other duties related to front desk operations
Perform overnight night audit procedures, including compiling, verifying, and checking daily record sheets, guest accounts, receipts, and vouchers using the hotel's property management system.
Specific requirements of the job include:
Ability to work well in a fast paced environment,
Standing for long periods of time during their shift; meet the physical demands of typical hotel work
Be capable of interacting with customers in English
Have good knowledge of The Blackfalds Motor Inn offerings
Be capable of addressing customer concerns or complaints in a reasonable manner
Demonstrate effective interpersonal skills, client focus, and good oral communication with customers and fellow staff members
Education and Experience Required:
Secondary School Graduation Certificate required
Previous experience would be an asset
The selected candidate must have their own mode of transportation to & from work, and shall be required to provide a clean Criminal Record Check prior to commencement of work.
Wage: $17 per hour
Hours: 30-44 hours/week; night shifts, early mornings, days, weekends
Benefit: The affordable staff room is available
The Blackfalds Motor Inn is an equal opportunity employer, and encourages applications from youth, Indigenous persons, and newcomers to Canada. All qualified candidates shall be considered for this position. Canadian citizens and PRs shall be given priority. Only qualified candidates shall be contacted for interviews.
Applications can be sent by email to blackfaldsinnab@gmail.com.
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