Install, configure, test, and maintain computer systems, hardware, software, and network components
• Troubleshoot and resolve technical issues related to operating systems, applications, and connectivity
• Provide technical support and user assistance to internal staff
• Perform system upgrades, backups, and preventative maintenance
• Maintain IT documentation and inventory records
• Assist in implementing data security protocols and ensuring system integrity
Additional Duties – Embroidery Technical Production (NOC 72999)
In support of operational needs, the employee will also:
• Operate and program commercial embroidery machinery
• Prepare and modify digital embroidery design files
• Adjust machine settings based on material type and design requirements
• Inspect and verify product quality and design accuracy
• Conduct routine maintenance and minor mechanical adjustments to embroidery equipment
• Coordinate production timelines to meet client specifications, meet repair deadlines